Terra notebooks fail to autosave

Post author
Sabrina Camp


I am receiving an error while using Terra notebooks that the notebook failed to autosave. When I try to manually save and checkpoint using the File dropdown menu, it also does not save. This is a major issue in my project, I am a daily user of Terra notebooks and can't work while the notebook is not saved. The notebook will not download either.

  • Terra account email address: scamp@broadinstitute.org
  • Google Project ID: terra-10407992
  • Cluster ID: saturn-48484aa4-af83-40a8-8647-51143cd9c16c
  • Issue started happening at 10 AM EST


The error I get when I try to download the notebook is 

{"source":"leonardo","message":"Unable to proxy connection to tool on Gcp/nci-mxhe-bi-org/saturn-48484aa4-af83-40a8-8647-51143cd9c16c","statusCode":500,"exceptionClass":"class org.broadinstitute.dsde.workbench.leonardo.http.service.ProxyException","traceId":"2374794ac065ad83531f3ff0db9eecec/8101282239039971590"}





  • Comment author
    Sabrina Camp

    When I keep trying to click the save button, the screen goes to this and when I reload my work is lost up to the last successful checkpoint.

  • Comment author
    Sabrina Camp

    Upon further investigation, this issue seems to be directly related to the size of the notebook. The notebook that was failing to autosave was 135 Mb. When I deleted half of the cells in the notebook, it successfully autosaved. 


Please sign in to leave a comment.