Job Manager is running but encountered a problem getting data from its workflow server

Post author
Chad Smith

I cannot see jobs in the job manager.

Workspace 29ce8410-3425-4706-a62f-b2bb6a369a50

https://app.terra.bio/#workspaces/fccredits-helium-teal-4694/WES_Characterization_pipeline_share%20private/job_history/29ce8410-3425-4706-a62f-b2bb6a369a50

Submission ID 29ce8410-3425-4706-a62f-b2bb6a369a50

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Job Manager is running but encountered a problem getting data from its workflow server.

Click here to start over.

403: Forbidden

>

Thanks,

Chad Smith

Comments

1 comment

  • Comment author
    Jason Cerrato

    Hi Chad,

    It's possible these jobs returned very high amounts of metadata.

    Can you share the workspace where you are seeing this issue with GROUP_FireCloud-Support@firecloud.org by clicking the Share button in your workspace? The Share option is in the three-dots menu at the top-right.

    1. Add GROUP_FireCloud-Support@firecloud.org to the User email field and press enter on your keyboard.
    2. Click Save.


    Let us know once it's been shared and we'll take a closer look.

    Many thanks,

    Jason

    0

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