Service Incident - August 31, 2022 (Analyses)

Samantha (she/her)
  • Updated


We've identified an intermittent issue causing the deletion of analyses files (ex: .ipynb, .Rmd) when renaming them in Terra.


September 6, 2022, 11:00 AM ET - Issue remediated - Our engineers have released a fix to production.

August 31, 2022, 2:20 PM ET - Issue escalated - We've escalated this issue and our engineers are currently investigating. We are also working on disabling the "Rename" button to prevent users from losing their files in the meantime.

August 26, 2022 7:54 PM ET - Issue first identified - An internal user first noticed the issue in pre-PPW workspaces (created before Sept 27, 2021) and raised it with Terra Support.


Renaming an analysis file in Terra can result in its deletion. Users should avoid renaming their files until the incident has been resolved.


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