Service Incident - April 25, 2022 (Linking External Identities)

Josh Evans
  • Updated


We've identified an issue that affects relinking and establishing a first link to the following External Identities: NHLBI BioData Catalyst Framework Services, NCI CRDC Framework Services, NHGRI AnVIL Data Commons Framework Services. 

When linking or re-linking the accounts, a 400 error is returned. Already linked accounts are unaffected. 

See the Timeline section for the latest troubleshooting and resolution updates and the Impact section to understand how this could impact your use of the system. 


April 25, 2022 12:28 PM ET - Issue Remediated - Engineering teams were able to remediate issue.

April 25, 2022 10:43 AM ET - Issue Discovered - Internal engineer discovered issue, and we're currently working to resolve the issue. 


Users will be unable to link or re-link their accounts to the above External Identities. 

For more information

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