Service Incident - November 23, 2021 (Data Cohorts)

Emil Furat
  • Updated

Summary

We have identified an issue that prevents users from creating Data Cohorts from the data sets provided in the Library section of Terra.Screen_Shot_2021-11-23_at_12.28.52_PM.png

Timeline

November 29, 2021 - 11:30 AM - Issue resolved - Our engineers have released a fix that should allow users to once again create and import data cohorts into their workspaces.

November 23, 2021 - 10:30 AM - Issue discovered - A user reported that they were unable to create a data cohort in Terra. Support staff was able to replicate this and raised the issue to our engineering team who identified this as a service incident.

Impact

Users will be unable to create or import data cohorts until this issue has been resolved. Upon trying to create a cohort the following error will appear "Error loading data catalog":

Screen_Shot_2021-11-23_at_12.30.30_PM.png

For more information

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