Summary
We have identified an issue with creating custom Cloud Environments with GPU resources.
NOTE: GPUs are considered a beta feature of Terra at this time.
Timeline
November 23, 2021 - 09:00 AM - Issue resolution - Our engineers applied a fix for this issue and GPUs should be available to use at this time.
November 22, 2021 - 09:30 AM - Issue discovered - Our engineers identified that this issue is preventing any users from creating a Cloud Environment with GPUs
Impact
Attempts to create a custom Cloud Environment with GPU resources may result in failure until the issue is resolved. Users may see the following error message: "Jupyter, Welder failed to start after 10 minutes."
For more information
Please follow this article to get the most up-to-date information on this incident. If you would like to be notified of all service incidents or upcoming scheduled maintenance, click Follow on this page.