Service Incident - November 22, 2021 (GPUs)

Emil Furat
  • Updated


We have identified an issue with creating custom Cloud Environments with GPU resources.

NOTE: GPUs are considered a beta feature of Terra at this time.


November 23, 2021 - 09:00 AM - Issue resolution - Our engineers applied a fix for this issue and GPUs should be available to use at this time.

November 22, 2021 - 09:30 AM - Issue discovered - Our engineers identified that this issue is preventing any users from creating a Cloud Environment with GPUs


Attempts to create a custom Cloud Environment with GPU resources may result in failure until the issue is resolved. Users may see the following error message: "Jupyter, Welder failed to start after 10 minutes."

For more information

Please follow this article to get the most up-to-date information on this incident. If you would like to be notified of all service incidents or upcoming scheduled maintenance, click Follow on this page

Was this article helpful?

0 out of 0 found this helpful



Please sign in to leave a comment.