Summary
The Galaxy team is working on a fix for an issue affecting users' ability to create Galaxy environments in Terra.
See the Timeline section for the latest troubleshooting and resolution updates and the Impact section to understand how this could impact your use of the system.
Timeline
September 25, 2025 2:55 PM ET - Issue remediation - This issue is now resolved.
September 22, 2025 1:00 PM ET - Issue identification - Engineers have identified this issue and have received confirmation from the Galaxy team that a fix is in-progress.
September 17, 2025 - Issue started - Theoretical start of when Galaxy stopped working in the platform.
Impact
Users will not be able to start a Galaxy environment until the Galaxy team resolves an underlying Docker dependency issue.
For more information
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