Summary
Our engineers are currently investigating an issue impacting Galaxy on Terra.
See the Timeline section for the latest troubleshooting and resolution updates and the Impact section to understand how this could impact your use of the system.
Timeline
August 14, 2025 2:00 PM ET - Issue Remediation - We have resolved the issue, and Galaxy should now be operating as expected.
August 13, 2025 11:18 AM ET - Issue identification - Engineers have identified this ongoing issue and have begun taking steps toward remediation.
August 4, 2025 - Issue started - Galaxy stops working for users of Terra in workspaces created on August 4 or later.
Impact
Users who are using workspaces created on or after August 4, 2025 may not be able to successfully spin up a Galaxy cloud environment.
For more information
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