Service Incident - May 18, 2021 (Galaxy)

Jason Cerrato
  • Updated


The Galaxy upgrade released on May 17 has broken some functionality of Galaxy. In particular:

  1. The Terra filepicker does not work (fails with 401 errors)
  2. Various jobs like htseq, spades, and bowtie2 fail where they previously worked


May 18, 2021 01:40 PM ET - Issue remediation - The fix has been rolled out and is verified to resolve the issue.

May 18, 2021 10:40 AM ET - Fix in progress - Rather than rolling back the latest upgrade, our team is developing a fix for the issues.

May 18, 2021 09:48 AM ET - Issue discovered - An engineer on our Interactive Analysis team noticed certain functionality in Galaxy was not working. The team will roll back the change to restore functionality.


Users may not be able to use certain Galaxy functionality until the fix is implemented

For more information

Please follow this article to get the most up-to-date information on this incident. If you would like to be notified of all service incidents or upcoming scheduled maintenance, click Follow on this page

Was this article helpful?

0 out of 0 found this helpful



Please sign in to leave a comment.