Scheduled Maintenance - May 7, 2021 8:00PM - 10:00PM ET

Jason Cerrato
  • Updated


The Terra team will be performing maintenance to mitigate the ongoing "Lock wait timeout exceeded" errors.

Friday, May 7, 2021

Start: 8:00 PM ET

End: 10:00 PM ET

Users Impacted

All users of the Terra platform

Expected Behavior

During the maintenance, Terra will be totally unavailable via UI or API. Workflows running during the maintenance window will not be affected. Terra will update the statuses and outputs of these workflows in the Terra UI once the service is back online. If you have any concerns, we recommend waiting to submit jobs until after the maintenance window where possible for peace of mind.

We expect that Terra will be inaccessible for approximately 15-30 minutes, but you may find that the platform is inaccessible for up to the entire duration of the maintenance window.

For more information

If you would like to be notified of all service incidents or upcoming scheduled maintenance, click Follow on this page.

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