Service Incident - March 1, 2021 (AoU Notebooks Service)

Jason Cerrato
  • Updated


We've identified and remediated an issue affecting All of Us users on March 1, 2021. AoU users were unable to access the notebooks service after the weekly release at 4 PM ET on March 1.

See the Timeline section for the latest troubleshooting and resolution updates and the Impact section to understand how this could impact your use of the system. 


March 2, 2021 11:33 AM ET - Issue Resolution - Our engineers reverted the recent change, restoring notebooks service functionality to All of Us. 

March 2, 2021 11:18 AM ET - Error Report - Our engineers were informed that the notebooks service was non-functional in AoU.

March 1, 2021 4:00 PM ET - Weekly Release - The Terra platform weekly release was applied as usual.


Between the period of weekly release on March 1 to the fix on March 2, AoU users were unable to use the notebooks service.

For more information

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