Service Incident - September 24, 2020

Jason Cerrato
  • Updated


Cromwell engineers have identified an issue with one of the workflow execution runner instances which caused potential slowness for some user workflows.

See the Timeline section for the latest troubleshooting and resolution updates and the Impact section to understand how this could impact your use of the system. 


September 24, 2020 11:34 AM ET - Issue remediation - One of our engineers has restarted the Cromwell runner instance. It is now running normally and we are monitoring for stability.

September 24, 2020 11:09 AM ET - Issue discovered - Our engineering team received an alert that one of the Cromwell runner instances was down.


Workflow and job throughput may have been a bit slower than normal while the instance was down.

For more information

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