Service Incident - August 12, 2020

Samantha (she/her)
  • Updated


We've identified an issue that is causing runtimes to be stuck in Updating status when updating Dataproc runtimes.

See the Timeline section for the latest troubleshooting and resolution updates and the Impact section to understand how this could impact your use of the system. 


August 12, 2020 4:22PM ET - Issue resolution - A fix for this issue has been released.

August 12, 2020 11:00AM ET - Issue discovered - Our engineering team discovered a bug that is causing users' runtimes to be stuck in Updating status.


Users using Dataproc cluster runtimes will see their runtime stuck in Updating status if they try to update their cluster worker number.

If you are experiencing this issue, please reach out to with your Terra email address and the billing project for the runtime, and we will be happy to fix your runtime for you.

For more information

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