Service Notification - June 29, 2020 (Free Credits Projects)

Jason Cerrato
  • Updated


The service to sign up for free credits is currently unavailable. Service is scheduled to be restored tomorrow, June 30.

Users who try to create a new free credits project will see an error similar to the following:


Trial has no available projects! Contact a campaign manager to create more.

See the Timeline section for the latest troubleshooting and resolution updates and the Impact section to understand how this could impact your use of the system. 


June 30, 2020 4:22PM ET - Service available - Users can now create new free credits projects.

June 29, 2020 3:11PM ET - Service unavailable - New free credits projects cannot be created. New free credits projects can be created again starting tomorrow, June 30. We expect service to be restored around 4PM Eastern. This article will be updated when service is restored.


Users will be unable to sign up for free credits until the service is restored.

For more information

Please follow this article to get the most up to date information on this incident. If you would like to be notified of all service incidents or upcoming scheduled maintenance, click Follow on this page


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