Service Incident - April 8, 2020

Jason Cerrato
  • Updated


On the morning of April 8, 2020, we are seeing all Terra services down due to Google cloud infrastructure issues.

See the Timeline section for the latest troubleshooting and resolution updates and the Impact section to understand how this could impact your use of the system. 


April 8, 2020 12:56 PM ET - Issue resolution - All Google services are showing as up and operating normally. Terra services are working and stable.

April 8, 2020 10:41 AM ET - Progress - We are seeing Terra services coming back up, and we'll continue to monitor to ensure stability.

April 8, 2020 9:56 AM ET - Issue discovered - Our engineers discovered timeouts from Google IAM and PubSub and started working with Google to resolve.


All Terra services are down until this issue is resolved.

For more information

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