Service Incident - April 15, 2020

Jason Cerrato
  • Updated


On the morning of April 15, 2020, we are seeing two of our Cromwell instances are down. This will affect users' ability to view workflows.

See the Timeline section for the latest troubleshooting and resolution updates and the Impact section to understand how this could impact your use of the system. 


April 15, 2020 11:08 AM ET - Issue resolution - Our engineers have brought the Cromwell instances back up and things are looking stable.

April 15, 2020 11:08 AM ET - Issue discovered - Our engineers discovered that two of our Cromwell instances are showing as down, and are working on bringing them back up.


Workflows may be unavailable until Cromwell instances are brought back up.

For more information

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