Status Update
January 10, 2020 9:30 AM ET - Due to performance issues identified in our tests, this release has been delayed. New time and date will be announced once stability is confirmed.
January 24, 2020 2:30 PM ET - Performance issues have been resolved. This release has been rescheduled for January 27, 2020 9:00-11:00pm ET.
Summary
All Terra users may experience a short period of slowness and up to two hours of downtime while a third component of a permissions related update is released to the platform. Specifically, the database that hosts permissions information was previously migrated to a more performant database and this release is the third migration. The release items are backend and do not require any user actions. Performance should resume as normal post the release window. The maintenance details are as follows:
Date: January 27, 2020
Start: 9:00 PM ET
End: 11:00 PM ET
Users Impacted
All users working on Terra will be impacted and may experience up to two hours of platform downtime during the listed time frame.
Expected Behavior
This release is a third component to the migration of a database that hosts security and permissions information. Therefore, actions requiring authentication/permissions will be down and inaccessible. This means that users that are already signed-in will not be able to perform any actions on the platform and users not signed-in will be stalled until the release is complete. However, any workflows that have been submitted prior to the start of the downtime will continue to run.
Note: Users do not need to take any specific actions or modify behavior prior to or post release but we urge that work is planned accordingly.
For more information
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