Summary
Terra/FireCloud will be undergoing scheduled maintenance to update the security certificate for our support center.
Friday December 13, 2019
Start: 4:00 PM ET
End: 5:00 PM ET
Users Impacted
- Users accessing the Terra Support Center directly or via the hamburger menu options inside Terra UI
Expected Behavior
- Users who access the site could get a warning from their browser regarding an SSL certificate being invalid or incorrect
- Users can also expect approximately 15 minutes of downtime during the 1 hour window
For more information
If you would like to be notified of all service incidents or upcoming scheduled maintenance, click Follow on this page.