All Terra users may experience a short period of slowness and a short 30 minutes of downtime while a second component of a permissions related update is released to the platform. Specifically, the database that hosts permissions information was previously migrated to a more performant database and this release is a second migration. The release items are backend and do not require any user actions. Performance should resume as normal post the release window. The maintenance details are as follows:
Date: December 3, 2019
Start: 9:00 PM ET
End: 11:00 PM ET
All users working on Terra will be impacted and will experience ~30 minutes of platform downtime during the listed time frame.
This release is a second component to the migration of a database that hosts security and permissions information. Therefore, actions requiring authentication/permissions will be down and inaccessible. This means that users that are already signed-in will not be able to perform any actions on the platform and users not signed-in will be stalled until the release is complete. However, any workflows that have been submitted prior to the start of the downtime will continue to run.
Note: Users do not need to take any specific actions or modify behavior prior to or post release but we urge that work is planned accordingly.
For more information
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