Service Incident - August 13, 2019

Adelaide Rhodes
  • Updated


The issue was found at 7:30 PM EDT on Tuesday, August 13, and due to a Google outage impacts users that are attempting to make new Terra billing-projects. See the Timeline section for the latest troubleshooting and resolution updates and the Impact section to understand how this could impact your use of the system. 


August 13, 7:45 PM EDT - Issue resolved

NR response time going back to normal.

August 13, 7:30 PM EDT - Issue reported

August 13 - Issue starts


Users will not be able to create new Terra billing-projects.


For more information

Please follow this article to get the most up to date information on this incident. If you would like to be notified of all service incidents or upcoming scheduled maintenance, click Follow on this page.

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