Scheduled Maintenance - May 9, 2019 4:00-5:00 PM EDT

Sushma Chaluvadi
  • Updated


Terra/FireCloud will be undergoing scheduled maintenance to update the URL by which users will access the support page/resources in addition to a regular maintenance release.

Thursday May 9, 2019 

Start: 4:00 PM EDT

End: 5:00 PM EDT

Users Impacted

  • Users accessing the Terra Support Center directly or via the hamburger menu options inside Terra UI
  • Users working on Terra/FireCloud platforms during this window

Expected Behavior

  • Users who access the site could get a warning from their browser regarding an SSL certificate being invalid or incorrect
  • Users can also expect approximately 15 minutes of downtime during the 1 hour window

For more information

If you would like to be notified of all service incidents or upcoming scheduled maintenance, click Follow on this page



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