Service Incident - June 2, 2023 (Terra on Azure - Cromwell)

Samantha (she/her)
  • Updated

Summary

We have identified a bug preventing Terra on Azure users from accessing Cromwell as an App through the Environment panel. 

Timeline

June 2, 2023 1:56 PM ET - Issue Remediated - Our engineers have released a fix and confirmed that everything is working as expected.

June 2, 2023 11:17 AM ET - Issue Escalated  - Our engineers determined the issue to be a production incident after reproducing the behavior. They have identified the cause and are working on a fix. 

June 2, 2023 10:12 AM ET - Issue Reported - An internal user notified our engineers of the issue.

Impact

This issue only impacts Terra on Azure public preview users. 

Users' instances of Cromwell as an App on Azure may be unreachable through the Environment panel. The app is still up and running fine, but the link seems to be broken. A workaround is to specify the URL directly in browser.

For more information

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