Service Incident - February 7, 2023 (Call caching)

Samantha (she/her)
  • Updated


We have identified a problem with getting hashes of Ubuntu images from Dockstore through Cromwell. Because the hashing of these images is failing, call caching doesn’t work when these images are used, which may cost users extra money.


February 8, 2023 3:09 PM ET - Issue resolved - Our engineers have released a fix for the issue.

February 7, 2023 10:06 AM ET - Issue escalated - Our engineers have escalated this issue and are currently working on a fix.

February 3, 2023 9:00 AM ET - Issue identified 


Users who directly reference Ubuntu images in their WDL are affected.

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