Service Incident - December 20, 2022 (TDR Snapshots)

Pamela Bretscher
  • Updated

Summary

We've identified an issue where TDR snapshots are consistently failing to render in Terra. Users may see the following error when attempting to view a workflow snapshot even if they have access to the underlying snapshot in TDR

Screen_Shot_2022-12-20_at_2.56.50_PM.png

Timeline

December 20th, 2022, 4:02 PM - Issue Resolved - Terra engineers implemented a fix for the issue.

December 20th, 2022, 3:50 PM - Cause Determined - Terra engineers determined that the issue is likely caused by a recent update to the platform and are working on a fix. 

December 20th, 2022, 2:59 PM - Issue discovered -Terra team members first identified an issue with rendering TDR snapshots in the Terra UI.

Impact

Users may be unable to view TDR workflow snapshots in the Terra UI.

For more information

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