Service Incident - December 8, 2022 (Workflows with TDR Files)

Pamela Bretscher
  • Updated

Summary

We've identified an issue where failures are happening when Cromwell attempts to download TDR DRS files.

Timeline

December 8th, 2022, 11:15 AM - Issue Remediated - Our engineers have implemented a fix to remediate the issue. We are still looking for the underlying cause.

December 8th, 2022, 9:17 AM - Issue Escalated - We've escalated this issue and our engineers are working on a fix.

December 7th, 2022, 2:07 PM - Issue discovered - Internal users first reported failures when Cromwell attempts to download TDR DRS files.

Impact

Users of the Terra platform may experience issues running workflows on files from TDR.

For more information

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