Need Help?

Search our documentation and community forum

Terra is a cloud-native platform for biomedical researchers to access data, run analysis tools, and collaborate.
Terra powers important scientific projects like FireCloud, AnVIL, and BioData Catalyst. Learn more.

Whether migrating over from FireCloud or new to cloud computing, find info about billing, security, and account setup here.

  • How to register for a Terra account plus-icon minus-icon

    To register for a Terra account, you will need a Gmail account or another email account (an institutional email, for example) associated with a Google identity. NOTE: Proceeding through this section assumes you have created or already have a Googl...
    See more

  • Setting up a Google account with a non-Google email plus-icon minus-icon

    The Terra platform requires a Google account, either a Gmail account, an institutional Google Apps account, or a Google Apps account that you create. Using your institutional email address will allow you to receive notifications via your instituti...
    See more

  • Set up billing with $300 Google credits to explore Terra plus-icon minus-icon

    If you've never logged into the Google Cloud Platform console to set up billing, you are eligible for $300 in free GCP credits you can use for working in Terra. Read on for step-by-step instructions for how to access the credits in Terra and FAQs ...
    See more

  • How to set up billing in Terra plus-icon minus-icon

    Terra runs on the Google Cloud Platform (GCP), so you’ll pay for all storage and analysis costs through a Google account linked to Terra. Once you set up your billing structure, Terra takes care of interfacing with the Google billing account. This...
    See more

  • How to change the GCP Billing account of a Terra Billing project plus-icon minus-icon

    There are times when you may need to change the Google Billing account associated with a Billing project in Terra (note that the Billing project can be funding many workspaces). An example would be if there was a change to the funding source for t...
    See more

  • How to add/remove GCP Billing account users plus-icon minus-icon

    If team members under a shared funding source need to be able to create their own Terra Billing project or view detailed cost breakdowns, the GCP Billing account Owner will need to add the user to the Billing account on GCP console. This article w...
    See more

  • Delete a Terra Billing project using Swagger plus-icon minus-icon

    Although there is currently no way to delete Terra billing projects in the UI, you can delete them using Swagger following the steps below. Before deleting a billing project - this action cannot be undone   is best practice to make sure ...
    See more

  • How to cite Terra plus-icon minus-icon

    One exciting Terra feature is the ability to share workspaces as part of the publication process. Publications and pre-prints can refer reviewers and/or peers to Terra-based resources, providing a simple route for researchers to explore each other...
    See more

  • Accessing GCP features that are not in the Terra UI plus-icon minus-icon

    (09-01-2021) This article has been edited with changes for the upcoming Project per Workspace functionality. You can update with additional changes, but please do not publish! Once the PPW feature is out, all the articles will be released at one t...
    See more

  • Pet service accounts and proxy groups plus-icon minus-icon

    This article explains a bit of the "under the hood" workings that enable you to interact with GCP Storage and GCP Compute without directly interfacing with the Google Cloud Platform console. Most users don't need this level of detail for working i...
    See more

  • Government-owned websites and datasets (Last Revised Feb 5,2020) plus-icon minus-icon

    The below websites and datasets are the sole property of the federal government and have been made available for non-commercial use through federal funds.  Websites Terra.biodatacatalyst.nhlbi.nih.gov portal.firecloud.org Datasets  1,000 Genomes A...
    See more

  • List of third-party tools plus-icon minus-icon

    Terra leverages the following third-party tools that may receive information about a Terra user: Analytics tools MixPanel User onboarding tools Appcues System logging and monitoring tools SumoLogic Kibana Sentry   Last updated 08/07/2020
    See more

  • Terra security posture plus-icon minus-icon

    Security Posture An organization’s security approach is a combination of the way it understands the risks within which it operates, strategic choices about its business priorities, and any applicable regulations.  Collectively these define an orga...
    See more

  • Security logout for clinical researchers plus-icon minus-icon

    To comply with regulatory standards for clinical researchers working with sensitive data, Terra will enable a feature that logs out of a session after 15 minutes of idle time. This article outlines the steps to follow to enable this feature and wh...
    See more

  • Terms of Service plus-icon minus-icon

    Your access to systems and networks owned by The Broad Institute, Inc. ("Broad") is governed by, and subject to the following terms and conditions, as well as all Federal laws, including, but not limited to, the Privacy Act, 5 U.S.C. 552a, if the ...
    See more

  • Google Cloud Resource Quotas: What are they and how do you request more? plus-icon minus-icon

      In the Google Cloud Platform (GCP), quotas specify how many resources, such as central processing units (CPUs) and persistent disks (PDs), can be used by a Google Project at any given time. Quotas prevent unforeseen spikes in usage so resources ...
    See more

Powered by Zendesk