Shoaib Rakhangi

1. Community
2. Active Feature Requests
3. letting workspace writers see Terra quota limit

Hi Steve,This has been linked to the active feature request. Thanks for your suggestion!Kind regards,Shoaib

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• December 16, 2022 21:29
• 0 votes

1. Community
2. General Discussion
3. Failed to check notebook status: "Autosave Failed!"

Hi Stephen,The engineers have let me know that they've worked on some improvements to this a while back. Do you still experience the issue?Kind regards,Shoaib

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• December 16, 2022 15:25
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1. Community
2. General Discussion
3. gatk4-rnaseq-germline-snps-indels gtfToCallingIntervals memory error

Hi Jaclyn,Sorry for the long wait. Do you have any other failing submission IDs you could provide, such as when you had a lower disk size?Kind regards,Shoaib

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• December 07, 2022 22:01
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1. Community
2. General Discussion
3. gatk4-rnaseq-germline-snps-indels gtfToCallingIntervals memory error

Hi Jaclyn,   Thank you for writing in about this issue. Can you share the workspace where you are seeing this issue with Terra Support by clicking the Share button in your workspace? The Share opti...

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• November 28, 2022 20:38
• 0 votes

1. Community
2. Known Issues
3. Compute details icon not working when clicked in Job Manager

Hi Sabrina, We can certainly retrieve your compute details! Can you share the workspace where want to retrieve the compute details with Terra Support by clicking the Share button in your workspace?...

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• November 21, 2022 15:56
• 0 votes

1. Community
2. General Discussion
3. Passing Array of Arrays to workflow

Hi Jeff,Normally, Terra does not really support nested arrays and it usually leads to errors, however as you stated earlier, there isn't anything in the WDL documentation that says this isn't allow...

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• November 16, 2022 21:45
• 0 votes

1. Community
2. General Discussion
3. Passing Array of Arrays to workflow

Hi Jeff,   Thank you for writing in about this issue. Can you share the workspace where you are seeing this issue with Terra Support by clicking the Share button in your workspace? The Share option...

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• November 14, 2022 15:32
• 1 vote

1. Community
2. General Discussion
3. Custom RStudio environment

Hi Sehyun,Yes, the custom environment should be an RStudio environment provided that the docker image you entered is an RStudio one. Hope this helps! Let me know if you have any other questions.Kin...

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• November 14, 2022 14:49
• 0 votes

1. Community
2. General Discussion
3. Failed to check notebook status: "Autosave Failed!"

Hi Stephen, I've spoken to the IA team and from what they know this issue seems to only happen with long-running notebooks. Usually the second time it autosaves, the issue tends to resolve itself. ...

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• November 01, 2022 18:27
• 0 votes

1. Community
2. Active Feature Requests
3. Support folders (in addition to files) in the Terra data table

Hi Stephen,I've gone ahead and added your support and feedback to an ongoing feature request regarding changing the error message. We'd be happy to give a follow up once this change is implemented!...

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• October 18, 2022 18:33
• 0 votes