Josh Evans
Articles
Recent activity by Josh Evans
-
Scheduled Maintenance - August 24, 2023 10:00 AM (Bond Deployment)
Summary Update: The maintenance window has been changed to 10 AM - 12 PM EST The engineering teams are going to make an update to the Bond service which could impact performance for users on Thurs...
- Updated
- 1 follower
- 0 comments
- 0 votes
-
Service Incident - August 14, 2023 (Custom Cloud Environments)
Summary We've identified an issue that impacts some users of Custom Cloud Environments. See the Timeline section for the latest troubleshooting and resolution updates and the Impact section to unde...
- Updated
- 1 follower
- 0 comments
- 0 votes
-
Service Incident - May 23, 2023 (Terra UI)
Summary We've identified an issue that impacted some users of Terra Login page. A popup modal was incorrectly appearing for some users. This popup was not intended to be displayed to most user gro...
- Updated
- 1 follower
- 0 comments
- 0 votes
-
Service Incident - April 19, 2023 (Hail Environments)
Summary We've identified an issue that impacts users of Hail Cloud Environments. When attempting to create a cloud environment with the Hail image on Terra, users immediately receive an error messa...
- Updated
- 1 follower
- 0 comments
- 0 votes
-
Service Incident - March 24, 2023 (NIH Account Profile)
Summary We've identified an issue where users are unable to link their Terra profile to their NIH account. When attempting to link, the page that opens loads for a long period of time (20+ minutes)...
- Updated
- 2 followers
- 0 comments
- 0 votes
-
Service Incident - February 15, 2023 (Hail Cloud Environments)
Summary We've identified an issue that impacts users of the Hail environment for our Cloud Environment feature. When trying to create a new Hail environment, the following error message will be dis...
- Updated
- 2 followers
- 0 comments
- 0 votes
-
Service Incident - January 03, 2023 (Cloud Environments Page)
Summary We've identified an issue that impacts the Cloud Environments page at https://app.terra.bio/#clusters. Accessing the page can return an Expected "namespace" to be string error, and the page...
- Updated
- 1 follower
- 0 comments
- 0 votes
-
Scheduled Maintenance - September 14, 2022 (Dockstore Release)
Summary The Dockstore team will be doing a major Dockstore release starting September 14, 2022 at 4pmET/1pmPT. During the release, Dockstore may be unavailable for up to 90 minutes. Workflows host...
- Updated
- 2 followers
- 0 comments
- 0 votes
-
Service Incident - May 9, 2022 (GTEx Data Access)
Summary We've identified an issue that affects accessing the GTEx Data sets if the NIH account is re-linked. Timeline May 9, 2022 2:57 PM ET - Issue Remediated - Our engineering teams identified th...
- Updated
- 1 follower
- 0 comments
- 0 votes
-
Service Incident - April 25, 2022 (Linking External Identities)
Summary We've identified an issue that affects relinking and establishing a first link to the following External Identities: NHLBI BioData Catalyst Framework Services, NCI CRDC Framework Services, ...
- Updated
- 1 follower
- 0 comments
- 0 votes