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Josh Evans

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Recent activity by Josh Evans

  • Known Issue: wds-client update breaks TSV exports in notebooks

    A breaking change has been released for the RecordsApi.get_records_as_tsv() method of the wds-client python package for Terra on Azure. Code using the old method will need to be changed. A full exp...

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  • Old versions of terra-notebook-utils won't resolve DRS links after Feb 29, 2024

    What is the issue? We have recently changed the system that handles resolution of DRS objects. This change has already been made and DRS links used in workspaces or workflows uses this system.  How...

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  • High Latency with Terra Data Repository

    What is the issue? Our engineers have discovered recently that the Load Balancers for the Terra Data Repository (TDR) service are experiencing higher than normal latency.  This doesn't seem to have...

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    • Completed
  • Landing Zone creation failed for Terra Billing Projects

    Our team has discovered an issue that can happen when connecting an Azure Subscription to a Terra Billing Project.  The following error can be returned on the Billing Page: Landing Zone creation fa...

    • Edited
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  • Cloud Environments that you did not create no longer showing

    We've gotten user reports of Cloud Environments that you did not create not showing when the check mark is removed from the Hide resources you did not create checkbox.  While our engineering teams ...

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    • 1 vote
  • Cost Reporting Not Displaying Correctly for Spark and Hail Environments

    We've recently been made aware that the cost estimates for some of our Cloud Environments are either displaying Cost Information that is too high or displaying as Unknown.  The affected environment...

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  • Error loading data message being displayed on some Terra pages

    Some users have reported an Error Loading data message when trying to access some pages of the application. It seems that this Bad Request error message is being generated due to the URL that is g...

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  • Notification Email not sending when workspace is shared to Non Terra email

    We have noticed that when a workspace is shared to a user who doesn't currently have an active Terra account, the "shared with you" email notification isn't being sent.  We've already informed our ...

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  • IGV not loading CRAM files on Terra

    We've gotten reports of users being unable to open CRAM files in IGV on Terra. Currently, IGV loads with no displayed data.  Our engineering teams are aware of the issue and working towards a resol...

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  • AnVIL data sets currently unavailable

    We've found that AnVIL data currently cannot be accessed via Gen3/DRS. Our engineering teams are aware of the issue and are currently working on deploying a fix.  Until that fix has been deployed, ...

    • 2 followers
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    • Completed