User

Josh Evans

Member since
Total activity 365
Last activity
Following 0 users
Followed by 0 users
Votes 0
Subscriptions 136

Posts

Recent activity by Josh Evans

  • Upgrading from RStudio 3.19 to 3.20.1 can cause installed libraries to no longer be found

    Problem When upgrading our RStudio image to 3.20.1 on an existing Persistent Disk can sometimes cause already installed R libraries to appear as if they have been uninstalled.  This happens because...

    • 2 followers
    • 0 comments
    • 0 votes

  • Old versions of terra-notebook-utils won't resolve DRS links after Feb 29, 2024

    What is the issue? We have recently changed the system that handles resolution of DRS objects. This change has already been made and DRS links used in workspaces or workflows uses this system.  How...

    • 1 follower
    • 0 comments
    • 0 votes

  • High Latency with Terra Data Repository

    What is the issue? Our engineers have discovered recently that the Load Balancers for the Terra Data Repository (TDR) service are experiencing higher than normal latency.  This doesn't seem to have...

    • 1 follower
    • 1 comment
    • 0 votes
    • Completed

  • Cloud Environments that you did not create no longer showing

    We've gotten user reports of Cloud Environments that you did not create not showing when the check mark is removed from the Hide resources you did not create checkbox.  While our engineering teams ...

    • 2 followers
    • 1 comment
    • 1 vote

  • Cost Reporting Not Displaying Correctly for Spark and Hail Environments

    We've recently been made aware that the cost estimates for some of our Cloud Environments are either displaying Cost Information that is too high or displaying as Unknown.  The affected environment...

    • 1 follower
    • 1 comment
    • 0 votes
    • Completed

  • HTTP Status 400 - Bad Request error message

    Some users have reported seeing HTTP Status 400 messages when trying to perform basic actions or load information in Terra. The errors come with varying headers, such as: Error loading data Error ...

    • 1 follower
    • 0 comments
    • 0 votes

  • Notification Email not sending when workspace is shared to Non Terra email

    We have noticed that when a workspace is shared to a user who doesn't currently have an active Terra account, the "shared with you" email notification isn't being sent.  We've already informed our ...

    • 1 follower
    • 1 comment
    • 0 votes
    • Completed

  • IGV not loading CRAM files on Terra

    We've gotten reports of users being unable to open CRAM files in IGV on Terra. Currently, IGV loads with no displayed data.  Our engineering teams are aware of the issue and working towards a resol...

    • 1 follower
    • 0 comments
    • 0 votes

  • AnVIL data sets currently unavailable

    We've found that AnVIL data currently cannot be accessed via Gen3/DRS. Our engineering teams are aware of the issue and are currently working on deploying a fix.  Until that fix has been deployed, ...

    • 2 followers
    • 1 comment
    • 0 votes
    • Completed

  • Delayed access to NIH data sets

    On Aug 8th at 3PM, our Engineering teams noticed that the access list to NIH data sets had stoped syncing. The teams were able to restore the sync on Aug 9th at 6:26PM.  During that time, users who...

    • 1 follower
    • 0 comments
    • 0 votes
    • Answered