Josh Evans
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Recent activity by Josh Evans
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Hi Farhan, Thanks for writing in! I see that you also created a help desk ticket for this same question, so I'm going to repost my answer here as well, so that it's in this thread: Those projects w...
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Hi Stephanie, Thank you for this feedback. I will make sure to pass it along to the rest of the team. Please let me know if you have any questions. Best, Josh
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Hi Stephanie, Thanks for writing in! As it turns out, we did see an issue with our RStudio environments not keeping installed packages. We've recently deployed a fix to the system that should addr...
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Hi Cecile, Thanks for writing in! I believe that you are right that since each chromosome is being processed by itself that you can't group them together within that WDL. It might be possible to d...
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Hi Phil, Thanks for writing in! While the Google Billing Account gives you access to view billing for the Google Projects of Terra Workspaces, but it doesn't provide access to those Projects or Wor...
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Hi Alexander, Thanks for writing in! You're correct, if the requester's project and the workspace with the data are in the same location, then there would be no egress fee. This means that the requ...
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Hi Khalid, Thanks for this great reply! I spoke with our engineers and as it turns out, you're correct that Cromwell wasn't designed to read the way Python exits in a way would active the Retry Wit...
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Hi Neal, If you've replied to the system generated emails from this forum then I would not have seen those emails as they are sent from the forum and not the ticketing system. I can only see replie...
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Hi Neal, Thank you for writing in! Did you create the Google Billing Account in GCP? Are you using the same account for GCP as you are for Terra? Does that account use an email alias? Also, can you...
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Hi Edyta, Thanks for writing in and the update! As it turns out, the platform was seeing some slowdown with workflows from 6 - 8 PM ET. It sounds like your workflows were caught in that issue, howe...
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