Josh Evans

1. Community
2. General Discussion
3. Error in GATK-SV terra pipeline, 07-FilterBatchSites step

Hi Dong, Thank you for writing in about this issue. Can you share the workspace where you are seeing this issue with Terra Support by clicking the Share button in your workspace? The Share option i...

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• February 07, 2025 16:07
• 0 votes

1. Platform-wide (security, status and updates)
2. Service Notifications
3. Scheduled Maintenance - February 2, 2025 (Workflows)

Hi Curtis, Thanks for catching that! I did mean Sunday! I have updated the post. Best, Josh

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• January 30, 2025 21:14
• 1 vote

1. Community
2. General Discussion
3. Am I supposed to be seeing these datarepo-xxxx (TDR Snapshot projects) in my GCP account?

Hi Farhan, Thanks for writing in! I see that you also created a help desk ticket for this same question, so I'm going to repost my answer here as well, so that it's in this thread: Those projects w...

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• November 18, 2024 18:46
• 1 vote

1. Community
2. General Discussion
3. "view in cloud storage" option no longer available

Hi Stephanie, Thank you for this feedback. I will make sure to pass it along to the rest of the team. Please let me know if you have any questions. Best, Josh

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• October 31, 2024 14:56
• 0 votes

1. Community
2. General Discussion
3. RStudio doesn't save installed packages after one pause/resume cycle

Hi Stephanie, Thanks for writing in! As it turns out, we did see an issue with our RStudio environments not keeping installed packages.  We've recently deployed a fix to the system that should addr...

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• October 31, 2024 14:50
• 0 votes

1. Community
2. General Discussion
3. Merging output across multiple WDL runs?

Hi Cecile, Thanks for writing in! I believe that you are right that since each chromosome is being processed by itself that you can't group them together within that WDL.  It might be possible to d...

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• October 08, 2024 20:47
• 0 votes

1. Community
2. General Discussion
3. Getting access to old terra workspaces to clean them up

Hi Phil, Thanks for writing in! While the Google Billing Account gives you access to view billing for the Google Projects of Terra Workspaces, but it doesn't provide access to those Projects or Wor...

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• October 08, 2024 15:13
• 0 votes

1. Community
2. General Discussion
3. GTEx/requester pays within the same region

Hi Alexander, Thanks for writing in! You're correct, if the requester's project and the workspace with the data are in the same location, then there would be no egress fee. This means that the requ...

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• September 25, 2024 17:55
• 0 votes

1. Community
2. General Discussion
3. Memory retry mechanism not retrying

Hi Khalid, Thanks for this great reply! I spoke with our engineers and as it turns out, you're correct that Cromwell wasn't designed to read the way Python exits in a way would active the Retry Wit...

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• July 26, 2024 17:57
• 0 votes

1. Community
2. General Discussion
3. Error creating billing project

Hi Neal, If you've replied to the system generated emails from this forum then I would not have seen those emails as they are sent from the forum and not the ticketing system. I can only see replie...

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• July 02, 2024 13:29
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