User

Pamela Bretscher

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Posts

Recent activity by Pamela Bretscher

  • Error Removing GCP Billing Account

    There is a current known issue where some users are experiencing a "Forbidden" error when trying to remove a GCP Billing Account from a Terra Billing Project. Generally, the error eventually resolv...

    • 1 follower
    • 0 comments
    • 0 votes
  • Adding a group to a workspace that hasn't yet been created

    There is a current known issue when users attempt to add a Terra group to a workspace when the group hasn't been created yet. This creates an error in the database that needs to be removed by our e...

    • 1 follower
    • 0 comments
    • 0 votes
  • Occasional "Bad Gateway" Error When Previewing Larger Notebooks

    Some users have been experiencing a "Bad Gateway" error (see screenshot) when trying to preview certain notebooks. We have investigated the issue and determined that this is an intermittent error g...

    • Edited
    • 1 follower
    • 0 comments
    • 0 votes
    • Answered
  • Issue running RStudio in two different workspaces at the same time

    An issue has been identified in which users cannot run RStudio concurrently in two different workspaces. The result is both RStudio sessions constantly restarting/refreshing. This has been filed as...

    • 3 followers
    • 2 comments
    • 0 votes
    • Answered
  • Issue Starting Paused Cloud Environments Using GPUs

    Terra support has identified a known issue that is causing users to see a "Jupyter failed to start after 10 minutes" error when restarting paused cloud environments that use GPUs. The Terra enginee...

    • Edited
    • 2 followers
    • 1 comment
    • 0 votes
    • Completed