Pamela Bretscher

1. Community
2. Active Feature Requests
3. VEP with Hail

Hi Stephanie, Thanks for inquiring about this feature request. This feature has not yet been added to Terra. The Terra Support team will move active feature requests to the completed feature reques...

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• November 22, 2022 14:17
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1. Community
2. Known Issues
3. Compute details icon not working when clicked in Job Manager

Hi Sabrina, Thanks for writing in about this issue. A member of the Terra support team will reach out with information about how this information can be recovered. Kind regards, Pamela

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• November 21, 2022 13:52
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1. Community
2. Known Issues
3. Allow users with compute access to request quota increases

Hi Emma, Thank you for your request and for voicing your concerns. We are in the process of determining what the best solution for quota requests is to ensure that it can be completed efficiently b...

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• November 18, 2022 17:40
• 0 votes

1. Community
2. General Discussion
3. Custom RStudio environment

Hi Sehyun, Thanks for writing in with this question! A member of the Terra support team will follow up with you as soon as they are able. If relevant, please let us know if there is any urgency aro...

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• November 14, 2022 14:40
• 0 votes

1. Community
2. General Discussion
3. Passing Array of Arrays to workflow

Hi Jeff, Thanks for writing in with this! A member of the Terra support team will follow up with you as soon as they are able. If relevant, please let us know if there is any urgency around this re...

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• November 14, 2022 14:38
• 0 votes

1. Community
2. General Discussion
3. Which Google account owns the Terra buckets?

Hi Migwell, Thanks for writing in with this! A member of the Terra support team will follow up with you as soon as they are able. If relevant, please let us know if there is any urgency around this...

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• November 07, 2022 15:34
• 0 votes

1. Community
2. General Discussion
3. Terra cloud environment stuck in deleting - unable to create a new cloud environment

Hi Sabrina, Thanks for writing in with this! A member of the Terra support team will follow up with you as soon as they are able. Kind regards, Pamela

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• November 02, 2022 13:28
• 0 votes

1. Community
2. General Discussion
3. Error Sharing Workspace

Hi Michael, Thank you for your response! It's still difficult for us to reproduce this to determine why it's occurring. Have you been able to test if the other owner is able to grant writer access ...

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• June 22, 2022 15:02
• 0 votes

1. Community
2. General Discussion
3. Error Sharing Workspace

Hi Michael, We're trying to investigate this error but are having trouble reproducing it on our end so I'd like to know if you can do some testing for us. For the other users that are listed as rea...

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• June 17, 2022 19:10
• 0 votes

1. Community
2. General Discussion
3. Error Sharing Workspace

Hi Michael, Thank you for trying that and letting me know. I found out that another member of the Terra team actually experienced the same issue yesterday but it is now resolved for them. I'm unsur...

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• June 17, 2022 18:35
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