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Pamela Bretscher

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Articles

Recent activity by Pamela Bretscher

  • Service Incident - May 19th, 2022 (Registering Accounts)

    Summary We've identified an issue affecting new users registering in Terra. Many users are receiving the following message when trying to register in Terra: " Thank you for registering. Your accoun...

    • 1 follower
    • 0 comments
    • 0 votes
  • Scheduled Maintenance - April 6th, 2022 8:30 AM - 9:00 AM ET

    Summary The Terra team will be doing a minor restart on Wednesday, April 6th, 2022 at 8:30 AM ET. This will result in notebooks being unavailable for 5-10 minutes during the scheduled maintenance w...

    • 1 follower
    • 0 comments
    • 0 votes
  • Service Incident - March 31, 2022 (Notebooks)

    Summary There was a brief incident due to the Leonardo database restarting. This caused a brief disruption to notebook operations. Timeline March 31, 2022 12:44 PM ET - Issue Resolved - The issue w...

    • 1 follower
    • 0 comments
    • 0 votes
  • Schedule Maintenance - March 31, 2022 (Dockstore Release)

    Summary The Dockstore team will be doing a major release on March 31, 2022 at 4:00 PM ET, which will take up to 2 hours. During this release window, there will be about an hour of downtime for the ...

    • 1 follower
    • 0 comments
    • 0 votes
  • Service Incident - March 1, 2022 (Running Workflows)

    Summary We've identified a service incident in which some users are frequently seeing "Duplicate entry" failures coming from Cromwell when running workflows.  Timeline March 4, 2022 9:30 AM ET - Is...

    • Updated
    • 8 followers
    • 0 comments
    • 0 votes
  • Service Incident - February 22, 2022 (Running Workflows)

    Summary We have identified an issue in which users are receiving the following error when running workflows even when the associated Google buckets do not have requestor pays enabled: StorageExcept...

    • Updated
    • 3 followers
    • 11 comments
    • 1 vote
  • Scheduled Maintenance - February 22, 2022 8:00 PM - 9:00 PM ET

    Summary The Terra team will be performing maintenance on OpenDJ on February 22, 2022. These updates are expected to cause the Terra platform to be mostly unavailable for approximately one hour dur...

    • Updated
    • 1 follower
    • 0 comments
    • 0 votes
  • Service Incident - February 3, 2022 (Interactive Cloud Environments)

    Summary We have identified an issue that prevents some users from starting their paused cloud environments. See the Impact section for our current known workaround. Timeline February 4, 2022 - 4:38...

    • Updated
    • 1 follower
    • 0 comments
    • 0 votes
  • Scheduled Maintenance - January 30, 2022 7:00 PM ET-Midnight ET (Database Migration)

    Summary The Terra team will be performing a database migration that will result in 4 hours of platform downtime during the scheduled maintenance window. Sunday, January 30, 2022  Start: 7:00 PM ET...

    • Updated
    • 1 follower
    • 0 comments
    • 0 votes
  • BICCNomics workshop [October 7, 2021]

    On October 7, 2021, instructors from the Broad Institute taught a 4-hour virtual webinar as a part of a 2-day workshop series for BICCN (BRAIN Initiative Cell Census Network). This webinar took use...

    • Updated
    • 1 follower
    • 0 comments
    • 0 votes