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Pamela Bretscher

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Articles

Recent activity by Pamela Bretscher

  • Scheduled Maintenance - February 15-19, 2024 (AnVIL Workspace Migration)

    Summary The Broad Institute's Data Sciences Platform migration team will be migrating AnVIL data workspaces from multi-region to US-central1 region due to the changes in pricing structure for multi...

    • 1 follower
    • 0 comments
    • 0 votes
  • Service Incident - January 30, 2024 (Terra UI)

    Summary We identified an issue that impacted some Terra users. Users were unable to load any pages in the Terra UI. The issue has now been resolved. Timeline January 30, 2024 12:03 PM - Issue Remed...

    • 1 follower
    • 0 comments
    • 0 votes
  • Service Incident - December 5th, 2023 (Terra UI)

    Summary We have identified an issue where the Terra UI will randomly go blank while working in a workspace. The dashboard, analyses, and data tabs are still visible but the rest of the page goes bl...

    • Updated
    • 1 follower
    • 0 comments
    • 1 vote
  • Scheduled Maintenance - December 8th, 2023 (Database Maintenance)

    Summary Our engineers will be performing database maintenance for agora, cromwell1, cromwell2, rawls, and thurloe on Friday, December 8th, 2023. Start: 7:30 AM ET End: 8:00 AM ET Users Impacted All...

    • 1 follower
    • 0 comments
    • 0 votes
  • Service Incident - September 5th, 2023 (Persistent Disks)

    Summary We've identified an issue preventing the size of a persistent disk from being changed. The disk size number can be changed and the "Update" button can be pressed, but the size of the disk d...

    • Updated
    • 1 follower
    • 0 comments
    • 0 votes
  • Scheduled Maintenance - August 28, 2023 3:00 PM (Permissions Update)

    Summary Our engineering team is planning to update Leonardo's Google permissions on August 28th, 2023 at 3:00 PM. This is not expected to have any user impact. Start time: 3:00 PM ET Users Impacted...

    • 1 follower
    • 0 comments
    • 0 votes
  • Service Notification - June 5th, 2023 (VM Python Upgrades)

    Summary Our engineers have upgraded our virtual machine images from Python 3.7 to Python 3.10 as Python 3.7 is no longer supported, effective at the end of June 2023. Please follow this article for...

    • Updated
    • 2 followers
    • 0 comments
    • 0 votes
  • Service Incident - July 13, 2023 (Jupyter Environments)

    Summary We have identified an issue with creating Jupyter Cloud environments. Any successful attempts have been sporadic and far between. Common error messages read "failed to create cluster ### du...

    • Updated
    • 4 followers
    • 0 comments
    • 0 votes
  • Service Incident - July 13, 2023 (Spend Reporting)

    Summary We have identified an issue that is breaking the spend reporting for all Broad billing accounts. Spend reporting on workflows and on the "Spend Report" tab on billing projects is not curren...

    • 1 follower
    • 0 comments
    • 0 votes
  • Service Incident - July 11, 2023 (Galaxy Environments)

    Summary We've identified an issue preventing users from creating Galaxy environments in Terra. Timeline July 11, 2023 10:26 PM - Issue Resolved - Our engineers have released a fix for this issue. U...

    • Updated
    • 2 followers
    • 0 comments
    • 0 votes