Edyta Malolepsza
Posts
Recent activity by Edyta Malolepsza
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Workflows not running
Good evening Terra Support Team, I just checked on my runs and none of the workflows successfully submitted after 5 pm is running. Additionally, workflows that were submitted earlier, seem to have ...
- 2 followers
- 2 comments
- 0 votes
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Workflows aborted due to exceeding quota
Hi Terra team, In the last two days I observed many instances of workflows aborted with the following error: Quota exceeded for quota metric 'Requests per project in the US multi-region' and limit...
- Edited
- 6 followers
- 8 comments
- 3 votes
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Workflows get stuck as submitted for hours
Good morning Terra team, Could you please check why workflows get stuck today as submitted for hours? Best regards, Edyta Malolepsza
- Edited
- 2 followers
- 3 comments
- 0 votes
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Errors while loading a workspace with project ownership
Hi Terra team, In the last couple of days most of the workspaces I am trying to access give me the following error messages: To access the files I need to refresh the workspaces multiple times and...
- 2 followers
- 15 comments
- 0 votes
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error "PipelinesApiRequestHandler actor termination caught by manager"
Hi Terra team, My runs are being killed with the following error: PipelinesApiRequestHandler actor termination caught by manager. I keep restating them, but without success. The workspace name is G...
- Edited
- 3 followers
- 7 comments
- 1 vote
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Is it possible to change name of an existing workspace?
Hi Terra Team, Is it possible to change name of an existing workspace? After running some workflows I realized that I made a typo in the name that suggests another project and will lead to confusio...
- 7 followers
- 8 comments
- 4 votes
- Answered
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one shard keeps failing to load a BAM file
Hi Terra team, I would like to kindly ask for help with solving a mystery why one shard in my run keeps failing to load a BAM file. I have restarted this job multiple times in hope to get assigned ...
- 2 followers
- 8 comments
- 0 votes
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sharing a workspace has a 'pending' status
Hi Terra team, About two hours ago I shared my workspace with a Broad collaborator, but it is still has a 'pending status: Could you please take a look at it? I shared the workspace with you t...
- 2 followers
- 5 comments
- 0 votes
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cannot open a workflow
Hi Terra team, I am at the moment unable to run any workflows - it takes forever to open one: Could you please check it? Thank you. Best, Edyta
- 2 followers
- 6 comments
- 0 votes
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Error checking registration
Hi Terra team, I cannot open any workspace, get "Error checking registration". Could you please take a look? Thanks! Edyta
- 3 followers
- 2 comments
- 0 votes