switch email account associated with Terra?
Hello, I am changing jobs and will lose access to my current employer-sponsored email account. Is it possible to switch to another google account and retain access to my Terra account or do I need to start fresh?
Hi Elizabeth Sheets,
Thanks for writing in. Terra accounts are tied to Google IDs rather than email addresses, so unfortunately, if you lose access to your current institutional email account, you will lose access to your resources. Our recommendation would be to add at least one other owner, whether that be a colleague or another Google account you own and retain access to (i.e. a personal Gmail account), to any resources that you currently own (workspaces, billing projects, groups, workflows). Any other resources that were shared with your institutional account will need to be re-shared with your new account, so I would also recommend taking note of the owners of those resources so you can reach out to them.
Please let us know if you have any other questions!
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