Issue with accessing DRS URI - "Could not fetch SA key from Bond" Answered

Post author
Tiffany Miller

Some datasets make use of the new NIH RAS service and we've seen this sometimes affects availability. 

In the past when accessing certain DRS data (including TOPMED), users have seen this error:

Error: Timed out resolving DRS URI. Could not fetch SA key from Bond.

To fix this access issue, try 

  1. Unlinking NHLBI Biodata Catalyst Framework Services, NCI CRDC Framework Services, or NHGRI AnVIL Data Commons Framework Services in the Terra Profile page, depending on which data you are accessing
  2. Relinking your Framework Services account link

If you still experience issues after relinking, please email a bug report to support@terra.bio.

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