error "PipelinesApiRequestHandler actor termination caught by manager"

Post author
Edyta Malolepsza

Hi Terra team,

My runs are being killed with the following error: PipelinesApiRequestHandler actor termination caught by manager. I keep restating them, but without success. The workspace name is GDA_imputation_PRS and I shared it with GROUP_FireCloud-Support@firecloud.org. Please look at the most recent runs there.

Best regards,

Edyta

 

 

Comments

7 comments

  • Comment author
    Jason Cerrato
    • Official comment

    Hi everyone,

    Google has resolved the underlying issue and workflows should no longer run into this message. The queue times are self-resolving and jobs should be kicking off as they normally do shortly.

    Thanks again for writing in!

    Kind regards,

    Jason

  • Comment author
    Jason Cerrato

    Hi Edyta,

    Thank you for writing in. We've caught wind of at least one other person running into this message, and we're currently investigating. I'll let you know as soon as I receive an update from our engineers!

    Kind regards,

    Jason

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  • Comment author
    Edyta Malolepsza

    Good luck!

    0
  • Comment author
    Megan Shand

    I'm seeing this too. Also workflows are waiting in the "Queued" State for a longer time than usual.

    0
  • Comment author
    Edyta Malolepsza

    I also see much longer waiting time before jobs are killed.

    0
  • Comment author
    Jason Cerrato

    Hi all,

    Thank you for following up! We are currently investigating the underlying issue with Google. I'll be providing updates to the investigation on this article: https://support.terra.bio/hc/en-us/articles/360057183692

    Please "Follow" that page to get emails for updates to the page. I'll also post here once the issue is deemed fully resolved!

    Kind regards,

    Jason

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  • Comment author
    Edyta Malolepsza
    • Edited
    Hi Jason,
     
    My runs finished successfully. Glam that Google issue got resolved. Thank you for your help!
     
    Best,
    Edyta
    0

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