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error "PipelinesApiRequestHandler actor termination caught by manager"

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7 comments

  • Official comment
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    Jason

    Hi everyone,

    Google has resolved the underlying issue and workflows should no longer run into this message. The queue times are self-resolving and jobs should be kicking off as they normally do shortly.

    Thanks again for writing in!

    Kind regards,

    Jason

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    Jason

    Hi Edyta,

    Thank you for writing in. We've caught wind of at least one other person running into this message, and we're currently investigating. I'll let you know as soon as I receive an update from our engineers!

    Kind regards,

    Jason

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    Edyta Malolepsza

    Good luck!

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    Megan Shand

    I'm seeing this too. Also workflows are waiting in the "Queued" State for a longer time than usual.

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    Edyta Malolepsza

    I also see much longer waiting time before jobs are killed.

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  • Avatar
    Jason

    Hi all,

    Thank you for following up! We are currently investigating the underlying issue with Google. I'll be providing updates to the investigation on this article: https://support.terra.bio/hc/en-us/articles/360057183692

    Please "Follow" that page to get emails for updates to the page. I'll also post here once the issue is deemed fully resolved!

    Kind regards,

    Jason

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    Edyta Malolepsza
    Hi Jason,
     
    My runs finished successfully. Glam that Google issue got resolved. Thank you for your help!
     
    Best,
    Edyta
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