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Where did all my credits go?

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5 comments

  • Avatar
    Samantha (she/her)

    Hi Marc Crepeau,

     

    Thanks for writing in. Can you share your workspace with GROUP_FireCloud-Support@firecloud.org by clicking the Share button in your workspace? The Share option is in the three-dots menu at the top-right.

    1. Add GROUP_FireCloud-Support@firecloud.org to the User email field and press enter on your keyboard.
    2. Click Save.

     

    Let us know the workspace name, as well as the relevant submission and workflow IDs. We’ll be happy to take a closer look as soon as we can.

     

    Best,

    Samantha

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    Marc Crepeau

    Okay, I did that, thanks!  Any help understanding where the bulk of my expense lies would help.  Unfortunately the Billing console doesn't give any itemized details about how credit is spent.  It looks like I'd get plenty of information if it was my own money, but for the trial-offer credit, all I get is how much has been spent, without any details.

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    Samantha (she/her)

    Hi Marc Crepeau,

     

    Can you please let us know the name of your workspace?

     

    Thanks,
    Samantha

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    Marc Crepeau

    Oh sorry, yes, you asked for that in your first message.  The workspace is HaplotypeCaller_test, and I had a little workflow called HaplotypeCallerBatch that I was testing.  The runs that worked were 3bac8b64-4980-46d7-985a-9377292712f0 for a single genome on Feb. 16th and d5e3f428-401b-420f-a4cd-61447e0533c8 for a batch of 10 genomes on Feb. 17th.

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    Marc Crepeau

    Okay, it looks like this was my bad.  I was misinterpreting the info on the billing page.  On running some further workflows, I see that the dollar amount is going down, not up.  So the $263 was how much credit I had *remaining*, not how much I had spent.  I had spent $300 - $263 = $37, which is much more reasonable for halplotype calling 11 mosquito genomes.  So I think this ticket can be closed.  I would still comment that it would be nice if the billing page gave itemized details for how the credit is consumed, since one of the factors people will be considering during a trial period is the eventual cost of their anticipated analyses.

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