terra does not load from an incognito brower
Previously, I have worked in Terra using Google Chrome and an incognito browser (otherwise it conflicts with my other Google logins.) This seems to no longer work.
Now when I try to use Terra from the incognito browser, and click on 'workspaces', I just get a spinning icon. When I try to 'log on using Google', a window to choose my account pops up then immediately disappears.
Thank you for writing in. Can you confirm whether you are blocking third-party cookies in Incognito Mode?
Cookies will need to be allowed in order for Terra to work. If you are currently blocking cookies in incognito, can you allow them and let me know if the behavior changes?
That fixed it--I should have tried that first.
Glad to hear! Let us know if we can assist with anything else.
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