"Failed to load" when accessing requester pays links (GTEx) Completed

Post author
Jason Cerrato

When trying to access Google Cloud Console links in the AnVIL_GTEx workspaces, users receive a "Failed to load" message.

https://app.terra.bio/#workspaces/anvil-datastorage/AnVIL_GTEx_V7_hg19

https://app.terra.bio/#workspaces/anvil-datastorage/AnVIL_GTEx_V8_hg38

These pages are not correctly requesting the project to bill to, and are instead showing a "Failed to load" message. Google UI team is aware of the problem and you can find the associated public issue here: https://partnerissuetracker.corp.google.com/issues/153134391

If you are affected by this issue, I highly recommend posting a comment on the issue tracker ticket.

Workaround: You can get around this issue by going to the root of the bucket and navigating to the files you're interested in.

For example, rather than going to https://console.cloud.google.com/storage/browser/fc-secure-ff8156a3-ddf3-42e4-9211-0fd89da62108/GTEx_Analysis_2017-06-05_v8_ASE_counts_by_subject

you would instead go to https://console.cloud.google.com/storage/browser/fc-secure-ff8156a3-ddf3-42e4-9211-0fd89da62108 and navigate through the folders.

You can alternatively use gsutil to access the files on the command line. To copy a file, you would use gsutil -u project_to_bill cp gs://path/to/file destination

Resolution of this issue will be posted on this thread.

Comments

3 comments

  • Comment author
    Jason Cerrato
    • Official comment

    The Google Cloud Console engineering team has rolled out a fix for this issue. If you believe you are still experiencing this issue, please let us know.

  • Comment author
    Jason Cerrato

    The latest from Google is that they plan to release this fix on June 12.

    0
  • Comment author
    Jason Cerrato

    Google has not yet released the fix. I am awaiting word for the next planned release date.

    0

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