Failed to check notebook status: "Autosave Failed!"
Hello!
I do a lot of work in Terra notebooks these days. Fantastic feature, thanks for creating it!
One thing that is a huge bummer is that if I'm working on a notebook, I sometimes get a message (red box in the Jupyter status bar) that says "Failed to check notebook status, changes may not be saved to workspace. Retrying..." It's accompanied by the notification "Autosave Failed!"
This happens more often than I'd like, and it is quite problematic, since I cannot continue to work in that notebook for fear of losing my changes. Often I have computations I've carried out in the notebook that took some time, and so having to restart the kernel and get back to the point I was at is a big pain. But I cannot figure out any way to get this error to go away once it appears. It seems like the state does not recover, and I'm unable to save the notebook from that point on, unless I restart the kernel and refresh the page completely.
It would be great if this didn't happen! It would really help me to trust and use notebooks in Terra even more.
Thanks very much,
Stephen
Comments
34 comments
Hi Stephen,
I've spoken to the IA team and from what they know this issue seems to only happen with long-running notebooks. Usually the second time it autosaves, the issue tends to resolve itself. Because of this, it is currently low-priority, but in the event that this issue poses a serious threat of putting users in situations where they could lose their work, this issue could certainly be prioritized higher.
Just out of curiosity, does the issue resolve itself on its own all the time? Has there been a time when it hasn't resolved itself and if so what happened?
Kind regards,
Shoaib
Hi Shoaib,
That sounds reasonable.
These days, the issue seems to resolve itself all the time. It doesn't resolve itself and then stop forever... it keeps happening intermittently, several times per session, but the notebook is always able to recover itself if I wait and keep hitting "save".
In the past, like a year ago and longer, this issue caused me to lose my work frequently. But not anymore. What would happen is it would get into that error state and I'd be unable to save my work, no matter what I tried. Eventually I'd have to refresh the page, and I'd lose my unsaved work. But again, that hasn't happened to me in over a year now.
Thanks,
Stephen
Hi Stephen,
The engineers have let me know that they've worked on some improvements to this a while back. Do you still experience the issue?
Kind regards,
Shoaib
Hi Shoaib,
I think, from a practical standpoint, we can consider this solved. I have still seen that banner pop up... but if I just wait or hit the "save" button, the banner will always go away. I have not lost any work in a long time.
The banner only pops up very occasionally, and I have not found a way to make it happen reproducibly.
Interested to hear if others agree!
Thanks,
Stephen
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