Lab members unable to access CRAMs in shared secure workspace

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4 comments

  • Sushma Chaluvadi

    Hi Kathryn,

    The error "Maximum number of service accounts on project reached" indicates that the billing project has reached quota on the number of service accounts. I believe this means that the project needs to have more service accounts requested. Can you share the name of the Terra billing-project so that we can confirm if this is indeed the issue?

     

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  • Kathryn Larkin

    Hi Sushma,

    This is an AnVIL workspace on anvil-datastorage.

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  • Sushma Chaluvadi

    Hi Kathryn,

    We have requested an increase in the service accounts to bump the limit from 100 -> 1000 (the 100 was the limit that you hit up against and saw the error above). It says it could take a couple of days but we hope to have the project limit upped soon.

    I will reach out once we get confirmation.

     

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  • Sushma Chaluvadi

    Kathryn,

    The quota increase has been completed for the anvil-datastorage project so you should no longer be seeing any issues. Please let me know if you continue to experience any problems.

     

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