Error loading data message being displayed on some Terra pages

Post author
Josh Evans

Some users have reported an Error Loading data message when trying to access some pages of the application.

It seems that this Bad Request error message is being generated due to the URL that is generated for the profile picture in addition to the new token generated with B2C causing a longer than expected header for users.

As a workaround, we are suggesting affected user remove the profile picture from their Google Accounts at https://myaccount.google.com/personal-info and logging back into Terra.

Our engineering teams are aware of the issue and currently working to resolve the overall issue. Please follow this thread for updates.

 

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