Service Incident - October 3, 2022 (Galaxy)

Samantha (she/her)
  • Updated

Summary

We've identified an issue creating Galaxy apps on Terra. See "Impact" section for more details.

Timeline

October 4, 2022 5:35 PM ET - Issue resolved - Users should no longer have issues creating Galaxy apps on Terra.

October 3, 2022 1:57 PM ET - Issue escalated - Our engineers noticed that Galaxy app creation has been failing more consistently for some workspaces.

September 7, 2022 - First instance of issue - Our engineers started seeing this issue in tests.

Impact

Some users of the Terra platform may have issues creating new Galaxy environments.

mceclip0.png

For more information

Please follow this article to get the most up-to-date information on this incident. If you would like to be notified of all service incidents or upcoming scheduled maintenance, click Follow on this page

Was this article helpful?

0 out of 0 found this helpful

Have more questions? Submit a request

Comments

0 comments

Please sign in to leave a comment.