We are currently investigating an issue impacting the platform. Users may be experiencing slowness loading Terra or receive errors when loading the platform.
UPDATE: Our engineers determined that this incident and Service Incident - April 6, 2022 (Workflows) are related. Updates in this article apply to both issues.
April 6, 2022 9:03 PM ET - Resolution - After some monitoring, engineers concluded that performance on Terra was back to normal.
April 6, 2022 8:21 PM ET - Issue remediation - After investigation, our engineers aborted large submissions that they determined were impacting server performance.
April 6, 2022 3:47 PM ET - Investigation - Our engineers are investigating the issue and are taking steps to try and remediate it.
April 6, 2022 3:43 PM ET - Issue reported - We were first alerted to some users experiencing slowness when loading Terra.
Users may experience slowness or timeouts when loading Terra.
For more information
Please follow this article to get the most up to date information on this incident. If you would like to be notified of all service incidents or upcoming scheduled maintenance, click Follow on this page.
Please sign in to leave a comment.