Service Incident - November 9-10, 2021 (Job Manager)

Jason Cerrato

Summary

We've identified an issue related to the viewing of job metadata via Job Manager. Users who try to access Job Manager are being redirected to a blank page that says 403 Forbidden.

Timeline

November 10, 2021 9:43 AM - Issue remediation - We've applied a fix and we are seeing Job Manager functioning as expected once again. Users should be able to access Job Manager without issue.

November 9, 2021 6:12 PM - Issue discovered - An internal engineer informed our workflows team that they are seeing a 403 Forbidden error when trying to access Job Manager. 

Impact

Users may not be able to access Job Manager for their workflow details until the issue is resolved. 

For more information

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