Service Incident - June 25, 2025 (Workflows)

Lucy McNatt
  • Updated

Summary

Our engineers are currently investigating an issue impacting Cromwell/Workflows on Terra.

See the Timeline section for the latest troubleshooting and resolution updates and the Impact section to understand how this could impact your use of the system. 

Timeline

June 26, 2025 6:46 AM ET - Issue remediation - Workflows should now be operating as expected.

June 25, 2025 10:08 AM ET - Issue Identified - A routine database maintenance update is restricting traffic to the database

Impact

Users may not be able to access their workflows on Terra.

For more information

Please follow this article to get the most up-to-date information on this incident. If you would like to be notified of all service incidents or upcoming scheduled maintenance, click Follow on this page

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