Creating or renewing your link to the NHLBI BioData Catalyst Framework Services results in an error.
After signing into NIH, you are redirected to the URL https://login.bionimbus.org/Shibboleth.sso/SAML2/POST with the message:
- Go to https://gen3.biodatacatalyst.nhlbi.nih.gov and sign in
- Grant the “NIH Researcher Auth Service (RAS) - Information Sharing Consent” request
- Go back to Terra without signing out of Gen3, and you should be able to link successfully
See the Impact section below to see how you might be affected by this issue.
May 10, 2021 9:00 AM ET - Issue resolution - Linking to NHLBI appears to be working as expected at this time.
May 5, 2021 3:42 PM ET - Workaround - Another member of our support team was able to replicate the issue. Engineering has been informed to investigate further.
May 5, 2021 3:04 PM ET - Issue replication - Another member of our support team was able to replicate the issue. Engineering has been informed to investigate further.
May 5, 2021 2:15 PM ET - Initial find - A member of our support team received this issue when trying to renew their connection to the NHLBI BioData Catalyst Framework Services.
Users may be unable to create an initial link to the NHLBI BioData Catalyst Framework Services or renew their link if it was previously established.
For more information
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