The issue was found at 4:00 PM on February 20, 2020 by Broad developers, and impacts only users attempting to load Jupyter notebooks through the terra.biodatacatalyst.nhlbi.nih.gov domain.
See the Timeline section for the latest troubleshooting and resolution updates and the Impact section to understand how this could impact your use of the system.
2/24/20 5:00 PM Fix will be deployed - The fix will be deployed to production and notebook access will be restored
2/21/20 3:00 PM Fix developed - The fix has been developed and is set to deploy on Monday
2/20/20 4:00 PM Issue discovered - A Broad developer discovered that users of the erra.biodatacatalyst.nhlbi.nih.gov domain could not load notebooks
BioData Catalyst users who utilize the terra.biodatacatalyst.nhlbi.nih.gov domain will not be able to load notebooks. To load a notebook, please use the datastage.terra.bio domain until the fix is deployed to production.
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